Drainage

Drainage

Drainage

Drainage

Auger have firmly established themselves as the quality choice within the industry for clients who are seeking a higher standard of service which gives them an answer and a solution every time.

What Drainage Services do Auger provide?

Auger provide a range of Drainage Services to a number of sectors including Insurance, New Build, Domestic Homeowners, Environmental Health Officers & Professional Consultancies.

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How do Auger do things differently?

We operate internally from a head office on the Wirral, Merseyside and employ engineers working from centrally controlled regional offices around England and Wales to provide a Local yet National service.
One of the main differentiators between Auger and our competitors is the size of Auger, we can cover the whole of England and Wales yet we are not so big in that we are still able to:

  • Provide a consistent quality of service and report.
  • Provide a service that can be tailored to your needs.
  • React quickly to any changes in your systems and processes.

Technically:

  • Auger have evolved from an engineering background and not a franchise like many of our competitors, technical excellence is central to everything we do.
  • Auger are 1 of only 3 companies to be fully WRc approved in accordance with the Drain Repair Book, the insurance industry standard for surveying and repairing domestic drainage systems.
  • Auger only employ qualified engineers who are experienced and competent in every aspect of their role and can undertake all the services we provide.
  • Auger are renowned for dealing with complex and shared drainage problems.

Customer & Client Service:

  • Auger provide a report that far exceeds the industry standard:
    • Technically accurate and precise
    • Easily understood by non-technical personnel
    • Full CAD site layouts with separate existing and proposed layouts
    • Full chainage with photos of defects.
  • We provide an online job tracker allowing you to:
    • View the status of your job at any time.
    • View CCTV videos from the drainage survey.
    • Download a report or quotation.
    • Instruct a new job or commission recommended repairs.
    • View management information
  • We allocate an account manager to look after you and your customer:
  • We provide regular updates to you and your customer throughout the duration of a job.

Need more information?

More detailed information on Auger’s Drainage Services can be found through the menu on the left side of this page.
If you require specific information or wish to discuss anything in further detail then please do not hesitate to contact us through our enquiry system or on 0151 630 5886 or admin@augersolutions.com.

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